Contact and support
Bugs, crashes, lost saves, press questions or just hello. Bootleg Buddies is made by one person, so we answer within a few days.
Game support
Bugs, crashes, lost or broken saves and multiplayer problems. Please read what to include on this page first; it saves a round of questions.
Press and creators
Questions, interviews and assets. The press kit has the logo, capsules, screenshots and a fact sheet.
Business and anything else
Business enquiries, and anything that does not fit the two desks above.
What to put in a bug report
- The game version. It is printed in the bottom right corner of the main menu, after "BOOTLEG BUDDIES v".
- What you were doing, what you expected, and what happened instead. Steps to repeat it help most.
- Solo or co-op. If co-op: who hosted, how many players were in, and whether it happened for everyone or only for you.
- Your PC and controls: Windows version, graphics card, keyboard and mouse or gamepad.
- The log file. Unity writes
Player.logto%USERPROFILE%\AppData\LocalLow\Bootleg Interactive\Bootleg Buddies\. If you restarted the game after the problem, the log of the run before isPlayer-prev.lognext to it. Logs can contain your Windows user name in file paths; edit it out if you like. - A screenshot or a short clip, if you have one.
Lost or broken save? Please do not delete anything. The save files sit in that same folder, named drycounty_save_slot*.json; attach the one that is affected.
Refunds and public questions
Refunds are handled by Steam, not by this site. Use Steam's refund page; Steam's own rules apply.
Public questions and talking to other players: the Steam discussion forums, once the Steam page is live. The Steam page is coming soon.
Game support problems that need your log or your save belong in an email, not in a public thread.
Who answers
Bootleg Interactive is one person. Email goes straight to the developer, not to a help desk, and we answer within a few days.
Elsewhere:
Quick answers
One to four. You can play solo, or run an operation online with up to three friends. Gamepads are supported.
Windows PC through Steam. No other platforms are announced.
Not yet. Bootleg Buddies is planned for Steam Early Access in 2027, so expect rough edges and the occasional runaway crate. Good bug reports are how it gets better.
There are three save slots. Saves are files on your own PC, in the same folder as the log file described above. Steam Cloud keeps them in sync between your PCs when Steam Cloud is switched on in your Steam settings. For an extra backup, copy the drycounty_save_slot files before you reinstall or change PC.
The host starts a game and picks a save slot. Friends join through a Steam invite or the join code that the host can find in the pause menu.
By email to the game support address at the top of this page, with the details listed above. Once the Steam page is live, public questions can go to the Steam discussion forums.